All orders within the Continental United States are processed, packed, and shipped within 24 hours Monday through Friday. From there, it takes anywhere from 1 to 3 business days for your order to arrive! We are currently unable to ship to Alaska, Hawaii, or international locations at this time.

If your order is damaged, send our team an email at teamhero@clearcuthero.com with your order number, photos, and we’ll make it right! Please remember, photos of any damaged items are required! If you’re unhappy with your purchase, please email us within 30 days of purchasing online to request a refund. We can only offer a refund on first time orders and all refunds are limited to one order per person for online orders only. This 30-day money back guarantee does not apply to limited flavors, or our Clear Cut Hero Sampler Packs.